Introduction

Southside Bartending is committed to protecting your privacy. At all times we want to respect any personal information you share with us, or that we receive from others, and keep it safe.

This document sets out our data processing practices and your rights and choices regarding the ways your personal information is used and collected.

Personal data (names, date of birth and email addresses) will be shared between Southside Bartending and WSET to facilitate the ordering of exams and to archive past exam scores. Any data that Southside Bartending and WSET store will be for the benefit of students, as they will be able to contact our offices regarding information on past examination results.

All data that is passed on to WSET will be handled in accordance with WSET’s Data Protection Policy.

We follow the EU guidelines for the General Data Protection Regulation (GDPR), which means we will need it:

• Your permission to collect and store your data
• To provide extra security for the storage of your data
• To report any data breaches to you at the time of the occurrence.

Who we are and how to contact us

This privacy notice is intended to inform you of the automated processing of personal data by Southside Bartending as a brand under full management of Jaime Twissell Montgomery ( Sole Trader), with NIF 244583313 and head office at, CS 1015 Cx 545z Medronhal Sta Barbara Nexe, Faro, 8005-502 – Faro, Portugal, regarding the personal data provided, for the purposes described below.

Unless expressly stated otherwise, it is essential that you provide us with the personal data requested in order to process your registration and provide you with our products and services. If we are unable to collect such personal data, we may be unable to process your registration or provide you with our products and services. Personal data will only be used for the purposes expressly described in this Clause.

By accepting this privacy policy, you warrant and represent that the personal data you have provided to us belongs to you and that it is true, accurate and up-to-date. You must inform us immediately of any changes to your personal data in accordance with the procedure set out in section C. Rights of the data subject.

How we collect your personal information

We collect your personal information in a number of different ways, depending on how you relate to us. We present these methods below.

When you supply them directly to us:

For example, when subscribing to a newsletter respond to a survey or register for a course or event organised by Southside Bartending.

When our systems indirectly collect information or personal information:

For example, whenever you use a website or a mobile application. The most common type of information collected is in the form of cookies (cookies are small text files sent by your computer each time you visit our website) but may also include personal information transferred by the device you are using to access our website. The manufacturer of your device or the supplier will have details of the information your device shares. For more information, please see our Cookie Policy.

What personal information we collect

The type of information we collect depends on your commitment to us. We may collect the following information about you:

• Your name, date of birth, gender and contact details (this may include your postal address, telephone numbers and email address);
• Purchases and orders placed by you
• Your payment card details (which are encrypted) when you purchase any products or services (if you pay for one of our products or services by phone or using one of our payment methods, your card details will not be retained and will be destroyed securely);
• When you create an account with us, your login credentials.
• Your marketing preferences;
• Your correspondence with us;
• In certain situations, health-related information that may be necessary to support requests for reasonable adjustments and/or special considerations in the context of examinations for WSET qualifications;
• Their ethnic and/or racial origin and other information that may be required by our regulator in relation to the delivery of WSET qualifications.

Why we collect your personal information

We use your personal information for several different reasons, which we present below.

• To register you as a candidate with WSET and allow you to take WSET qualification exams.
• To administer and conduct its examination, including making reasonable adjustments and/or special considerations.
• To communicate with your course provider and issue your examination results and qualification certificate as appropriate.
• Provide you with post-result services such as surveys against results and resources and ask for feedback on WSET qualifications.
• To process your registration for any courses or events organised by WSET so that we can provide you with these services.
• Send you information regarding the course or event for which you are registered (or in which you have registered interest).
• To process the sales of products or services you have purchased from us.
• Customise, report on and improve the services and products we provide you with, and provide you with a first class customer service experience.
• To send you marketing communications including information about our qualifications, upcoming events and links to our blogs.
• Investigate any potential maladministration, malpractice or other non-compliance related to the delivery of WSET qualifications.

Consent

When you provide personal information such as name, phone number and address, to complete: a transaction, check your credit card, place an order, arrange a delivery or return a purchase. After performing actions we understand that you agree to the collection of data to be used by our company.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your consent, or provide you with the opportunity to say no.

And if you want to withdraw your consent, how to proceed?

If after you provide us with your data, you change your mind, you can withdraw your consent so that we can contact you, for the ongoing collection, use or disclosure of your information, at any time by contacting us at [email protected].

Dissemination

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

Your rights

You have several rights under the Data Protection Act, these are summarized below:

• The right to be informed
• Your right of access
• The right to rectification
• The right of erasure
• The right to transfer your personal information (known as data portability)
• The right of opposition

Privacy policy changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after its publication on the site. If we make changes to materials for this policy, we will notify you here that they have been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.